Services

Monthly Inspections & Detailed Reports

We conduct thorough on-site inspections every month to catch maintenance issues early and keep your property in top condition.

After each visit, we provide a detailed report with photos and notes, so the strata committee and owners are always informed of the building’s health and any actions taken.

This proactive upkeep means small issues are addressed before they become costly problems, protecting your investment.

Leave the paperwork and coordination to us. We handle all your strata’s contract administration, from reviewing and negotiating service contracts (cleaning, landscaping, repairs) to overseeing contractor performance. With our strong contract admin experience, we ensure vendors meet their obligations, work is done to quality standards, and costs remain transparent and fair.

We maintain organized records of warranties, insurance, and maintenance schedules, keeping your property compliant and well-maintained without the administrative headache for the committee.

We also are happy to use contractors referred by the owners corporation as long as they contain the relevant licensees and insurances (relative to their trade)

Defect Liability Period Management

For new buildings, we expertly manage the defect liability period to ensure developers address any construction defects within the warranty timeframe.

Our construction background gives us an edge in identifying structural or workmanship issues quickly. We liaise with builders and contractors on your behalf and lawyers/NCAT/Fair trading m/Building commissioner and other relevant parties and are experience in managing strata bonds tracking all reported defects and pushing for timely rectification.

The result is a smoother handover from construction phase to everyday living, with all defects documented and resolved to the highest standard.

Full Strata Management & Compliance

Qonnect offers end-to-end strata management for all property types – whether it’s a small apartment block, a large multi-building complex, or a mixed-use development.

We take care of everything: conducting AGM and committee meetings, preparing budgets and financial statements, managing strata funds, enforcing by-laws, arranging insurance, and ensuring full compliance with NSW strata laws.

Our team is detail-oriented and keeps meticulous records, so nothing falls through the cracks. With our guidance, your Owners Corporation runs efficiently and in accordance with all regulations. From day-to-day queries to long-term asset management, we’ve got you covered.

Standard Management: Whats Included

At Qonnect, we believe in providing a complete strata management service that covers the essential day-to-day operations, financial oversight, and compliance requirements of your property. Our management fee is inclusive of the following services:

Administration & Communication

Handling all administrative tasks, correspondence, and record-keeping.
Managing all emails, phone calls, and SMS communication with owners, tenants, and contractors.
Providing 24/7 access to our secure online portal where you can view your strata plan’s details, financial reports, and important documents.
Covering all computing software, printing, photocopying, and data entry costs, ensuring transparency with no hidden charges.

Financial Management

Preparing and issuing quarterly levy notices via email to all owners.
Processing creditor invoices and making timely payments on behalf of the Owners Corporation.
Delivering quarterly or six-monthly financial reports to the committee, giving a clear picture of your property’s financial position.

Meetings & Governance

Organising and attending the Annual General Meeting (AGM).
Facilitating one Strata Committee Meeting immediately following the AGM.
Preparing agendas, minutes, and relevant documentation for meetings.

Repairs & Maintenance

Arranging competitive quotes from trusted contractors for repair and maintenance works.
Coordinating and supervising general repairs and ongoing property maintenance.
Ensuring work is completed promptly and to the required standard.

Insurance & Compliance

Managing all insurance renewals and handling claims efficiently on behalf of the Owners Corporation.
Providing expert guidance to ensure compliance with strata laws and regulations.